Last Updated: July 2026
At Sun Jellies, we are committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains what information we collect, how we use it and your rights regarding your personal data.
Who We Are
Sun Jellies is the data controller responsible for the personal information collected through this website.
If you have any questions about this Privacy Policy or how we use your information, please contact:
Email: hello@sunjellies.com
Information We Collect
When you visit our website, place an order or contact us, we may collect the following information:
Information You Provide
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Name
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Billing address
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Delivery address
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Email address
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Telephone number
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Order details
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Any information you provide when contacting us
Information Collected Automatically
When you browse our website, we may collect:
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IP address
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Browser type and version
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Device information
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Website usage data
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Pages visited and time spent on the site
This information helps us improve our website and customer experience.
How We Use Your Information
We use your personal information to:
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Process and fulfil orders
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Deliver products to you
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Process payments
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Communicate regarding your order
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Respond to enquiries
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Improve our website and services
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Detect and prevent fraud
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Comply with legal obligations
Marketing Communications
If you choose to subscribe to our newsletter, we may send you updates, offers and product news.
You can unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting us directly.
We will never sell your personal information to third parties.
Payment Processing
Payments are processed securely through trusted third-party payment providers.
We do not store or have access to your full payment card details.
Sharing Your Information
We only share your information where necessary to operate our business, including:
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Payment providers
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Delivery and courier companies
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Website and ecommerce service providers
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Professional advisers where required
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Government authorities where required by law
All third parties are required to handle your information securely and in accordance with applicable data protection laws.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including legal, accounting and tax requirements.
Your Rights
Under UK data protection law, you have the right to:
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Access your personal information
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Request correction of inaccurate information
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Request deletion of your information
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Restrict or object to certain processing activities
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Withdraw consent where consent is relied upon
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Request transfer of your information where applicable
To exercise any of these rights, please contact us at hello@sunjellies.com.
Cookies
Our website uses cookies and similar technologies to improve functionality, analyse website traffic and enhance your shopping experience.
You can manage your cookie preferences through the cookie banner displayed when you visit our website.
Further information can be found in our Cookie Policy.
Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements or website functionality.
Any updates will be posted on this page with a revised update date.
Contact
If you have any questions about this Privacy Policy or how we handle your personal information, please contact: