We happily accept returns within 30 days of your purchase (exchange only on sale items).
Please complete the Returns Form enclosed with your order and put inside your package with the item to be returned.
Returned goods must be in brand new condition. The cost of returning the items is your responsibility.
If you live in the UK we will send the exchanged items back to you for free (first exchange only, excluding sale items).
If returning items from outside the UK please clearly mark your package RETURNED GOODS. Also include the words RETURNED BRITISH GOODS on the customs declaration to prevent any import charges being incurred. Returned items that incur an import charge may not be accepted and returned to the sender. If we have to pay any import charges then we reserve the right to deduct these costs from any refund due. For all enquiries please contact firstname.lastname@example.org
Sun Jellies c/o Sussex Transport Ltd
91 Marlborough Road
Lancing Business Park
Lancing, West Sussex, BN15 8SU
We will process your request within 2 working days of receiving your return.
Our returns policy is in addition to your rights under the European Consumer Protection (Distance Selling) Regulations which allow you to return items within 7 days.